- Full Time
- Addis Ababa.
- Applications have closed
DAT Tower
DAT Tower, a sister company of DAT International Trading PLC, is situated in the heart of Addis Ababa at Bole Atlas, in front of Tele Medhanialem. We specialize in providing premium office spaces and luxury apartments, including exclusive penthouses for rent. We are seeking experienced, highly competent, and qualified candidates for the role of Front Desk Officer in our luxury apartment department.
Position: Front Desk Officer
Qualifications:
- Diploma or Bachelor’s degree in Hotel Management, Sales and Marketing, Office Management, or related fields.
Work Experience:
- Minimum of 2 years as an apartment or hotel receptionist for diploma holders.
- Minimum of 1 year as an apartment or hotel receptionist for degree holders.
Required Skills:
- Fluency in English and Amharic.
- Basic knowledge of Microsoft Office.
- Ability to work both independently and as part of a team.
- Attention to detail.
- Strong negotiation skills.
Responsibilities:
- Greet and welcome guests upon arrival.
- Direct visitors to the appropriate person and office.
- Provide comprehensive information about the available apartments for rent.
- Assist tenants with completing and signing rental contracts.
- Monitor tenants’ stay durations and manage their exit procedures.
- Answer, screen, and forward incoming phone calls.
- Efficiently handle guest inquiries, requests, and complaints with empathy and care.
- Provide basic and accurate information in person, via phone, and email.
- Collaborate with housekeeping and maintenance teams to ensure a seamless guest experience.
- Maintain a clean and organized reception area, ensuring all necessary supplies are stocked.
- Ensure reception office, common areas, and unrented rooms are always well-maintained and presentable.
- Receive, sort, and distribute daily mail and deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges).
Notes:
- Terms of Employment: Permanent with a 60-day probation period.
- Salary: Negotiable.
- Location: Addis Ababa.
- Application Deadline: August 26th, 2024.
How to Apply:
Interested applicants can send their CV via email to Samrawittenaye@gmail.com or submit in person to the HQ located at Bole, next to Sapphire Hotel, in front of Tele Medhanialem, DAT Tower, 2nd Floor, Addis Ababa.
For additional information, please call 0930-33-22-59 or 0912-50-77-88