Website international clinical laboratories plc
International Clinical Laboratories (ICL) stands as one of the largest independent medical diagnostic centers in Africa, committed to the well-being of Ethiopians since its establishment in 2004. The primary objective of ICL is to contribute to the maintenance and improvement of the quality of life in Ethiopia, utilizing a comprehensive system of human and physical resources tailored to meet the evolving healthcare needs of the local population.
Distinguished as the sole laboratory accredited five times consecutively by the USA-based Joint Commission International (JCI), ICL collaborates with referral laboratories to provide over 3000 tests. In its ongoing commitment to excellence, ICL is currently seeking qualified and capable candidates to fill vacancies in the customer service section for the (AA1 Branch) Customer Service Center (CSC).
Position: Receptionist/Clerk
Responsibilities:
Professionalism
Verbal Communication/Communication Skills
Stress Management
Customer Service Skills
Adaptability
Confidentiality
Telephone Skills, Microsoft Office Proficiency
Cultivate and maintain professional relationships with all staff members
Addressed to: Customer Service AA1 and the Supervisor of the Addis Ababa CSC
Other Candidate Information:
Willingness to work in a shift scenario
Must provide a guarantee
Employment Conditions: Permanent
Required Number: 01
Job Requirements:
Qualification and Experience:
Bachelor’s degree in Accounting and a Medical field with no prior work experience.
Diploma in Accounting and a Medical field with one year of work experience.
Proficiency in the Local Language
Required:
Proven experience in customer communication and handling, as well as expertise in reception area management in a hotel setting.
Location: Head office and CSC AA branch
Deadline: December 12, 2023
How to Apply:
Qualified candidates meeting the specified requirements are invited to submit their updated CV with a cover letter and copies of supporting documents either in person to the HR Admin office of ICL or via email to hrrecruitment@icladdis.com within five days of this advertisement.
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