Dashen Bank is a prominent leader in the financial sector, recognized for its excellence in operations and innovative contributions to financial technology.
Position: Customer Service Officer (Maker)
Qualifications:
- Bachelor’s Degree in a business-related field such as Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology, or a comparable discipline.
- No prior experience required.
- Graduates from 2022 onwards.
- Applicants must be under 25 years of age (for external candidates).
Job Description: The Customer Service Officer (Maker) will provide front-line customer service at the branch. Responsibilities include managing account maintenance, processing payments and collections, addressing customer inquiries, and handling cash and non-cash transactions.
Technical Skills Required:
- Basic understanding of general financial products and services.
- Familiarity with bank accounting procedures and protocols.
- Ability to handle basic client inquiries and provide solutions.
- Proficiency in Microsoft Office and core banking systems.
Location: Positions are available in the Bule Hora Area (including Bule Hora, Gedeb, Era, Haro Kara, Chabi, Mati, Era). Fluency in Amharic, English, and Afan Oromo is necessary.
Application Process:
- Deadline: August 24, 2024
- How to Apply: Interested candidates should complete the application form linked above and ensure all questions are answered before submission.
