Ethio Telecom Job Vacancy Announcement

Ethio Telecom has reached its current operational status as of November 29, 2010, as part of Ethiopia’s Growth and Transformation Plan (GTP) for the period 2005/06 – 2009/10. This initiative arose from the federal government’s commitment to enhancing telecommunications services, recognizing their critical role in national development.

As a result, the telecommunications infrastructure and services in the country have undergone significant transformation, achieving world-class standards and facilitating substantial progress within the sector.

Position: Personal Assistant

(Trade Marketing and Brand Management)

Qualifications:
A college diploma, 10+3, Level III or IV in Customer Contact and Secretarial Operations, Customer Contact and Secretarial Operations Coordination, or Secretarial Science and Office Management, along with a minimum of 2 years of experience in roles such as Administrative Assistant, Archives Clerk, Customer Profile Management Clerk, or Secretary.

Note: COC certification is preferred.

Professional Competencies:

Acts as the initial point of contact for individuals both within and outside the organization.
Screens phone calls, inquiries, and requests, addressing them when suitable.
Organizes and maintains diaries, schedules appointments, and performs various administrative tasks.
Arranges meetings, travel, and accommodation, streamlines office operations, and assists colleagues to enhance procedural efficiency.
Manages incoming and outgoing correspondence, including emails, letters, and packages.

Transversal Competencies:

Strong customer orientation.
Effective listening abilities.
Communication skills including active listening, empathy, emotional intelligence, and clarity.
Problem-solving capabilities encompassing critical thinking, initiative, and adaptability.
Customer service skills involving service orientation, conflict resolution, patience, and flexibility.
Proficient in stress and time management, demonstrating professionalism.
Ability to work collaboratively and foster teamwork.

Location: Addis Ababa, Arada

Application Deadline: November 8, 2024

How to Apply:
Interested and qualified candidates can apply online by clicking the button below:

Apply Here

For guidance on the application process, watch this video: How to Apply.

Please note that applications through other methods will not be accepted.