DHL stands as the foremost global logistics firm, supported by a team of over 395,000 professionals spanning across 220 countries and territories. Each day, we strive to facilitate seamless border crossings, access to new markets, and the expansion of businesses worldwide. Additionally, we cater to simpler tasks like sending letters to your loved ones.
Our workforce, comprising more than 395,000 transport experts worldwide, shares a deep commitment to the field of logistics. Operating within an environment that combines the agility of a startup with the global reach of a large organization, DHL prides itself on its innovative approach.
Position: Senior Credit Collector
Qualifications:
Bachelor’s degree in Accounting, Finance, or related fields
Experience Level:
Minimum of 2 years
Responsibilities:
Oversee the daily management of Credit and Collections and Accounts Receivable (OTC) processes to mitigate risks, ensure prompt repayments, accurately record transactions, minimize losses, and effectively collect overdue payments
Serve as a liaison and exert influence across various specialist departments and external service providers
Develop processes and advocate for the acceptance of new ideas, practices, and approaches
Forge strong, collaborative relationships with DHL managers across different functions
Understand the interests and concerns of customers and key stakeholders, offering guidance to direct reports, customers, and stakeholders
Analyze and implement processes such as customer credit approval verification
Address and resolve escalated customer issues, including billing disputes, overdue payments, data quality issues, and the need for remedial actions
Offer coaching to employees regarding Credit and Collections as well as Accounts Receivable (OTC) procedures, and provide technical support to supervisors.
Follow up with customers via reminder letters and emails to address outstanding accounts
Overall Purpose: Manage day-to-day operations of Credit & Collections / Accounts Receivable (OTC) processes to mitigate risks, ensure timely repayments, minimize losses, and effectively collect overdue payments in accordance with internal and external policies, regulations, and compliance requirements
How to Apply:
Please click the link below to upload your resume and proceed with the application process. Resume upload is mandatory for application completion.
https://careers.dhl.com/global/en/job/DPDHGLOBAL2300A0TEXTERNALENGLOBAL/Senior-Credit-Collector
for job notifications join telegram https://t.me/kenajob
