Haile Hotels and Resorts Group draws its inspiration from the legendary Ethiopian long-distance runner Major Haile Gebreselassie and his iconic motto, “It is Possible!” We are a dynamic hospitality company transforming the industry in Ethiopia and East Africa. Our vision is to emerge as the foremost indigenous hotel chain developer and operator in East Africa.
Position 1: Financial Controller/Finance Manager
Key Responsibilities:
- Serve as the hotel’s credit manager.
- Implement, document, and establish adequate controls for all revenues and expenses to safeguard assets, ensuring controls enhance guest service levels.
- Maintain accurate and timely financial and operational information, providing analyses, interpretations, and projections to management as required.
- Conduct monthly inspections to ensure departmental compliance with established procedures.
- Monitor capital expenditures for compliance with original justification and approval.
- Adhere to corporate month-end reporting deadlines.
- Consult with legal counsel regarding hotel business practices and stay informed about local regulations.
- Implement and maintain accounting practices and procedures according to corporate policies, generally accepted accounting practices, and local conditions.
- Maintain professional, proactive, and technical competence in the financial field.
- Ensure the safekeeping and proper storage of contracts, leases, and financial records.
- Recommend and maintain a delegation of authority for hotel management.
- Perform related duties and special projects as assigned.
- Assist the Human Resources Manager in analyzing employment contracts for new employees.
- Utilize leadership skills to maximize employee productivity and satisfaction.
- Monitor the hotel’s service and teamwork daily, offering improvement recommendations to Department Heads.
- Develop strategies to enhance guest service and operational efficiency.
- Direct and manage receiving and storeroom functions.
Requirements:
- Minimum of a bachelor’s degree in a relevant field (Finance, Business Administration, Economics, Accounting, etc.).
- 7 years of experience, including 2 years in a managerial role.
- Mandatory hotel experience.
Additional Skills & Attributes:
- Ability to coordinate people and multiple tasks.
- High integrity, confidentiality, and sound judgment.
- Enthusiastic, principled, and welcoming personality.
- Proficiency in Amharic and English (listening, reading, writing).
- Strong interpersonal and leadership skills.
- Team player with a positive outlook and results-oriented mindset.
- Advanced English preferred.
- Analytical mindset with attention to detail.
- Strong computer skills (Microsoft Excel, Word, accounting software).
Location: Jimma
Position 2: Front Office Manager
Key Responsibilities:
- Manage and schedule front desk staff to provide prompt, friendly, and efficient service.
- Resolve guest inquiries and complaints professionally and courteously.
- Monitor and analyze front office performance metrics to identify areas for improvement.
- Develop and implement front office policies, procedures, and training programs.
- Collaborate with other department managers for seamless hotel operations.
- Forecast staffing needs and manage the front office budget.
- Serve as a brand ambassador, providing superior hospitality to guests.
Requirements:
- BA Degree in Hotel Management, Business Management, or a related field.
- 5+ years of experience as a front office manager or similar supervisory role in four-star hotels.
- Strong leadership, communication, and customer service skills.
- Proficient in hotel management software and point of sale systems.
- Ability to multitask, problem-solve, and make decisions under pressure.
- Excellent organizational and time management skills.
Additional Skills & Attributes:
- Coaching and training skills.
- Managerial skills and true leadership qualities.
- Proficiency in English and Amharic (speaking, reading, writing).
- Teamwork ability and flexible schedule availability.
Location: Jimma
Position 3: Executive Chef
Requirements:
- Culinary & De’ Cuisine Degree or Diploma in food preparation.
- Minimum 5 years of experience in a similar role.
- Four-star hotel experience.
- Ability to prepare recipes, costings, and menu planning.
- Organize and provide training both on-duty and off-duty.
- Manage and control kitchen hygiene and HACCP practices.
- Excellent communication skills.
- Ability to manage a team and work under pressure.
Additional Skills & Attributes:
- Coaching and training skills.
- Teamwork and proactive attitude.
- Detail-oriented.
- Excellent customer service skills.
Location: Jimma
Deadline: September 15th, 2024
How to Apply:
Candidates who meet the above qualifications are invited to submit their CV, educational certificates, work experience, and other credentials to careers@haileresorts.com.
