Micro Sun and Solutions plc was established by two experienced professionals with extensive backgrounds in Information Technology. Our team comprises young, qualified business graduates and engineers from prestigious universities worldwide. Since January 1997, MSS has been providing hardware and network solutions.
MSS offers comprehensive automated solutions tailored to various industries. We provide optimal, customized solutions based on the size and field of your organization.
Position 1: Junior Support Executive
Requirements:
- BSc in Information Technology & Computer Science
- 1+ year of relevant work experience
- Familiarity with MS SQL Server
- Knowledge of IDS PMS and hotel operations
- Problem-solving skills
- Strong communication skills
Responsibilities:
- Support implementation and management of existing ERP/PMS (Hotel Software) solutions
- Willingness to work extended hours, weekends, holidays, or on field visits as needed
- Provide support for cases and train on the ERP software
- Implement ERP Software for new clients/hotels
Position 2: Sales and Marketing
Education:
- BA in Marketing, Business Management, or related fields
Experience:
- 3-5 years of experience
Responsibilities:
- Develop and implement strategic sales and marketing plans to drive business growth and achieve targets
- Establish business contacts with clients, professional and industrial societies, educational institutions, and international counterparts
- Identify and pursue business opportunities, cultivate relationships with potential customers
- Utilize digital and offline marketing channels to reach target audiences
- Analyze marketing performance metrics, prepare reports, and make data-driven recommendations
- Participate in exhibitions and trade fairs
- Distribute promotional materials and technical information
- Manage all social media channels and content creation, including graphics templates
- Perform other duties as needed to support the marketing team and overall company goals
Position 3: IT Support
Educational Qualification:
- University degree in Information Systems, Computer Science, or a related field from an accredited institution
Experience Required:
- 2+ years of relevant IT support experience
- Experience in team management, customer service, and follow-up & process requests
Core Functions and Responsibilities:
- Install and configure computer hardware, software, systems, networks, printers, and scanners
- Monitor and maintain computer systems and networks
- Respond promptly to service issues and requests from end-users
- Provide technical support across the company, either in person or remotely
- Set up accounts for new users and join them to the company domain
- Repair and replace equipment as necessary
- Troubleshoot and diagnose issues using analytical and problem-solving skills
- Serve as the primary contact for IT requests, summarizing and sharing requests with the responsible department
Location: Addis Ababa
Application Deadline: July 7, 2024
How to Apply:
Interested and qualified applicants should apply via email: hr@mssethiopia.com
