Zemen Bank stands as one of Ethiopia’s rapidly ascending financial institutions, boasting a roster of esteemed blue-chip clients. With a focus on customer-centric financial services, we are a dynamic and expanding entity seeking highly motivated individuals to join our team. We prioritize attributes such as exemplary customer service, integrity, diligence, and teamwork. If you resonate with these values, seize the opportunity to become part of our institution.
vacancy at Zemen Bank
Position 1: Customer Service Officer III – Accounts
Job Summary:
This role entails serving customers, managing client relations, and ensuring utmost customer satisfaction. Responsibilities include promoting the bank’s services, acquiring new clients, and maintaining customer accounts. Candidates are expected to process transactions in adherence to bank policies, conduct credit assessments, and foster positive customer interactions.
Requirements:
Bachelor’s degree in Accounting, Finance, Management, Economics, Business Administration, or a closely related field.
Minimum of 4 years of relevant experience, with at least 2 years at CSO I/II level or equivalent.
Location: Mizan Aman, Southwest Ethiopia Region
Position 2: Customer Service Officer III – Accounts
Job Summary:
Similar to Position 1, this role involves serving customers, managing relations, and promoting bank services. Key responsibilities include acquiring new clients, processing transactions, and ensuring compliance with bank policies and procedures.
Requirements:
Bachelor’s degree in Accounting, Finance, Management, Economics, Business Administration, or other relevant disciplines.
Minimum of 4 years of relevant experience, with at least 2 years at CSO I/II level or equivalent.
Location: Jimma, Oromia
Position 3: Manager, Banking Centre
Job Summary:
The Manager, Banking Centre oversees the functions of the assigned branch, ensuring alignment with the bank’s strategy and effective operation. Responsibilities include managing financial targets, expanding the customer base, promoting digital banking, fostering innovation, and nurturing an engaged workforce.
Requirements:
BA Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.
A minimum of 8 years of advancing experience, including a minimum of 2 years in a Branch Manager role.
Location: Jimma, Oromia
How to Apply:
Interested candidates meeting the requirements can submit their application letter, updated CV, and credentials in PDF format, clearly stating the position applied for, through www.ethiojobs.net.
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