Dashen Bank, established in September 1995, derived its name from Ethiopia’s highest peak, Mount Dashen, symbolizing its ambition to become the premier banking institution in Africa. With its headquarters in Addis Ababa, the bank stands as one of Ethiopia’s largest private banks, boasting a widespread network comprising over 450 branches, ten dedicated Forex Bureaus, more than 400 ATMs, and over 950 Point-of-Sale (POS) terminals across the country. Moreover, it has forged correspondent banking ties with 462 banks spanning 70 countries and 170 cities globally.
Vacancy Positions at Dashen Bank
Branch Relationship Officer – Pool
Qualifications: Bachelor’s Degree in fields like Business Administration, Marketing Management, Banking, Finance, or related areas, supplemented with relevant training in banking operations.
Experience: Minimum of four (4) years of relevant experience.
Responsibilities: Providing quality relationship management to Retail & MSME/IFB Banking customers, with a focus on business growth and customer satisfaction.
District Relationship Officer – Conventional
Qualifications: Bachelor’s Degree in business administration, banking, finance, management, or related fields, along with training in banking operations.
Experience: At least five (5) years of successful banking or customer contact experience.
Responsibilities: Undertaking customer relationship management activities within assigned districts to promote conventional banking services.
Customer Service Manager – Pool
Qualifications: Bachelor’s degree in business-related fields like accounting, management, economics, or business administration.
Experience: Minimum of six (6) years of banking experience.
Responsibilities: Overseeing customer service operations to ensure high standards of service delivery and customer satisfaction.
Relief Branch Manager
Qualifications: Bachelor’s degree in business-related fields.
Experience: Minimum of seven (7) years of relevant experience, with at least one (1) year in a supervisory role.
Responsibilities: Assuming leadership responsibilities in branches within the Hawassa District as needed.
Customer Service Manager I
Qualifications: Bachelor’s degree in business-related fields.
Experience: Minimum of six (6) years of banking experience.
Responsibilities: Managing customer service activities at the Dodola Branch to enhance customer experience and drive business growth.
Branch Manager II
Qualifications: Bachelor’s degree in accounting, management, economics, business administration, or related fields.
Experience: Minimum of eight (8) years of relevant experience, including two (2) years in a supervisory position.
Responsibilities: Providing leadership and strategic direction to the Hawassa TTC Branch to achieve operational excellence and meet business objectives.
Application Process:
Interested and eligible candidates should complete the Microsoft Application forms provided for each position and ensure all necessary details are filled accurately. Additionally, candidates should upload relevant credentials, including educational qualifications, work experience, licenses, and certifications in PDF format through the ethiojobs vacancy application website.
Female applicants are strongly encouraged to apply, and candidates are reminded that Dashen Bank does not charge any fees at any stage of the recruitment process.
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